Privacy Policy

DUNE BUILDING CO PTY LTD
ABN 17 659 178 328

Dune Building Co Pty Ltd respects your privacy and is committed to protecting the personal information we collect through our website, www.dunebuildingco.com.au.

This Privacy Policy explains how we collect, use, disclose and store personal information, and how you can contact us if you have a question, wish to access or correct your information, or make a privacy complaint. A privacy policy is intended to explain in simple language how an organisation handles personal information.

1. The information we collect

We may collect personal information that you choose to provide to us through this website, including:

  • your name
  • email address
  • phone number
  • details relating to your enquiry, project or requested services
  • any other information you submit through our website contact form or by email

We generally only collect personal information that is reasonably necessary to respond to enquiries, communicate with prospective clients, and provide our services. This aligns with the OAIC’s guidance that organisations should explain what information they collect and how they handle it.

2. How we collect personal information

We collect personal information directly from you when you:

  • submit an enquiry through our website
  • contact us by email or phone
  • otherwise provide your details to us in connection with a project or service enquiry

We also collect limited website usage information through Google Analytics, which may include information such as your IP address, browser type, pages visited, time spent on the site and general usage patterns. This information helps us understand how the website is used and improve its performance.

3. How we use personal information

We may use your personal information to:

  • respond to your enquiry
  • communicate with you about your project or requested services
  • assess whether we may be able to assist you
  • improve our website, services and user experience
  • maintain business records where appropriate
  • comply with legal or regulatory obligations

If you become a client, we may also retain relevant contact and project information within our business systems as part of providing our services.

4. Website analytics and similar technologies

We use Google Analytics to help us understand website traffic and how visitors use our website. Google Analytics may collect technical and usage information through cookies or similar technologies.

This information is used in an aggregated way to help us improve the website and understand visitor behaviour. We do not use the website for newsletter sign-ups, job applications or Meta advertising pixel tracking based on the information currently provided to us.

Because analytics and website providers can change their tools and settings over time, you should make sure your final website setup matches this policy before publishing it.

5. Disclosure of personal information

We may disclose personal information to third-party service providers who assist us in operating our website or business, including website hosting and analytics providers.

We may also disclose personal information where required or authorised by law.

We do not sell personal information.

6. Overseas disclosure

Our website is hosted through Webflow and uses Google Analytics. As these providers may store or process data using infrastructure located outside Australia, personal information or website usage data may be disclosed to overseas recipients.

You should confirm your final website and analytics setup with your web developer or provider before publishing, so this statement accurately reflects how the site operates.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information submitted through the website is handled with appropriate care; however, no method of transmission over the internet or electronic storage is completely secure. For that reason, we cannot guarantee absolute security.

Where personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required or authorised by law to retain it.

8. Access and correction

You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us using the details below.

9. Privacy complaints

If you have a complaint about how we have handled your personal information, please contact us in writing using the details below.

We will consider your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner. The OAIC provides guidance on privacy rights and complaints under Australia’s privacy framework.

10. Contact us

DUNE BUILDING CO PTY LTD
ABN 17 659 178 328
1/21 Dacmar Road
Coolum Beach QLD 4573

0421 245 209
info@dunebuilding.com.au
www.dunebuildingco.com.au

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal obligations. The updated version will be published on this website.